Frequently called the ‘eyes and ears of the company’, office assistants are the foot soldiers who take care of the day-to-day administrative activities of the organisation. The job description of an office assistant is bound to span from helping in arranging documents to assisting in payroll processing, dealing with various vendors as well as being the face of the brand on field. A good office assistant makes life a breeze for a company. Here, we have compiled a list of all those qualities and attributes that an efficient office assistant should possess that a company looks for in a candidate.
- Displaying effective communication skills
An office assistant needs to converse with employees in an office everyday to know and understand their requirements precisely before going on the field or follow up with a vendor on call to negotiate better deals.
- Having the ability to manage time
Administrative work can be unpredictable, with a huge chunk of work being done towards the end of the month, with some ad hoc requirement coming in due to festivals, events or some other such reason. A good office assistant must know how to manage time so as to get all the work done well within deadlines.
- Fitting in seamlessly with the office culture
This goes without saying that an office assistant must be able to gel well with employees in a workplace, to understand them better when understanding their requirements and in general to be the guy who everyone trusts!
- Being ‘street smart’
An office assistant will often face situations where he/she is required to think on toes, or out of the box, to resolve the issue by being practical and realistic.
- Showing reliability
Office assistants are often in thick of stories and conversations, whether it be a salacious gossip or rumour about business deals. They must know how to keep confidential information well under wraps.
- Being dependable
In an office, after a requirement has been given by an employee to an office assistant, one expects the task to reach completion without employees themselves having to follow up on the progress so far all the time.
- Representing the company responsibly
Office assistants are required to be on field meeting with vendors and clients as the situation may demand. It is for this reason that they must be polite, well spoken and represent the company to the outside world with finesse.